Michael (he doesn't have a surname) brings a wealth of life experience to jameswarrack.com—most of it completely unrelated to email marketing, but all of it deeply fascinating. A former military man who’s travelled the world, he’s got a story for every occasion (though whether you can understand it through the thick Geordie accent is another matter).

Having worked in everything from hotel maintenance to petrol station assistance, Michael now keeps a watchful eye over operations at jameswarrack.com in a security capacity. What that actually involves is anyone’s guess, but rest assured—he’s always around, ready to lend a hand, share an anecdote, or remind us of that time he jumped off Cromer Pier.

Outside of work, Michael enjoys spending time with his wife in Sunderland, chatting about the old days, and possibly planning his next grand disappearance.